ShopHQ

Watch battery issues, not connecting together. I don't know which has the low connection, watch or charger.

Shophq has dissipated into nothing but bad service throughout its organization. The customer service was lacking before they went out of business, and now, coming back into the online business space, Shophq's customer service is horrible. I was a long-time loyal customer, and I now refuse to do business with Shophq and will no longer recommend to anyone to do business with this company.

Hello,

I bought three final sale necklaces that were defective. I called customer service and was told I could return them for a full refund, and they gave me the address. This was more than a month ago, and I haven't received a refund.

My order number is 16824****. There were three Stefano Ito necklaces. My customer number is 640****. They were purchased on 05/02/2025, and I returned them right after I received them.

I cannot reach anyone by phone after making multiple attempts and being on hold for hours.

Please handle my refund. I had paid for these items in full.

Thank you.

Unable to connect...diverting me to HSN..while I had an auto delivery setup with no answer as to the ongoing delay and status of the over four year subscription... very disappointing ..

..

Re: Want to pay the remaining value for the order #16812****. Amounts - June: $199.59, July: $199.59. I called the phone numbers 800-676-**** and 800-884-**** on June 23rd. I was put on hold with music for over 20 minutes with no live person to talk to.

Are these valid phone numbers?

Best regards,

Anna Xia

Never talked to anyone never got my problem taken care of I am trying to get my bill off of auto pay. I dont want it on auto pay anymore.

Customer service, please make sure no subscription of Joyce Giraud or anything else is shipped to me. Cancel all subscriptions.

Elizabeth Luna 909 708 ****

Cancel all my auto delivery orders no: AD 03424 and AD 001046 customer number: 323****. I no longer want any items from SHOP HQ.

HQ does not answer phone calls. I am canceling all my subscriptions with HQ, I have two items on auto delivery Nos: ad 03424 and ad 001046 that will be delivered to me by August 1.

Since no is answering the phone I am canceling this order. DO NOT SHIP THESE ITEMS TO ME.

I NO LONGER WANT ANY ITEMS FROM SHOP HQ. CUSTOMER NO: 323****

I need to make a payment on my account. Ive changed my credit card number because it was hacked. Someone please call me or email me.

Problem ordering! Your Web site is down.It has been unavailable for at least 3 weeks!!! WHAT IS UP??

I received an alert from Amex stating they declined payment because ShopHQ no longer accepts the card. I contacted Amex to confirm this alert, then called ShopHQ customer service, who reported they were not aware of this.

I called again another day and was told it is true that they were not accepting Amex or any other card. No info as to how to pay off the remaining value payments. I then learned ShopHQ filed for bankruptcy 30 days ago.

OMG. I don’t believe you can purchase anything from them anymore.

Company is great I have no no problem with the company or the representative. I was just bummed I love HQ.

I watch it all the time order stuff. Ive been ordering stuff from you guys since you first started but thanks again.

because I thought maybe you would have that information but it was too long ago and you can only keep so many files for so long so I understood completely but thank you for reaching out. I really appreciate it

Will the network now be operational online at all since it is no longer being televised. This was my go to network for all of my shopping needs for over twenty years and I feel quite lost now.

Was hoping that shop HQ would survive in some capacity. Would also like to say goodbye to Brent in the executive office as well as Karen in the billing dept , both who have been very helpful throughout the years.

Please advise if vendor Stefano will be going to any other network as well. Thank you