Contact ShopHQ Customer Service
ShopHQ Phone Numbers and Emails
Toll-Free Number:
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(800) 676-5523
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(800) 474-6762
ShopHQ Email:
How to Contact ShopHQ Customer Service?
Most Popular Number:
| Total calls: 627 | Issues resolved: 30 | Last call: Mar 7, 2025 |
ShopHQ Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ShopHQ is 8006765523. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as ShopHQ may ask you for the following information to identify you as a customer: first and last name, phone number or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call ShopHQ is 8006765523. 87% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 79% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as ShopHQ may ask you for the following information to identify you as a customer: first and last name, phone number or email.
People call ShopHQ mainly because of request for information, shipping and delivery.
15% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact ShopHQ is socialteam@shophq.com.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
ShopHQ Website:
ShopHQ Help Center:
Corporate Office Address:
How Good is ShopHQ's Customer Service?
Summary of ShopHQ Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ShopHQ?
Request for Information Question:
- “Recent order questions”
- “Place order”
- “Question item”
Payments and Charges Question:
- “Pay my bill”
- “Make payment on value pay”
- “Make payment”
Shipping and Delivery Question:
- “Order issue”
- “Package”
- “Shipping”
Return/ Replace Question:
- “Return”
- “Returning”
- I received the incorrect item
Product/ Service Question:
- “I was interested in buying 2 of the lamps with the crystals hanging down. Can you help m”
- “Buying two idems”
- “Warranty”
Activation/ Cancellation Question:
- “To cancel my subscription and get my refund back before this new order will be delivered to my home”
- “To cancel an order”
- “Canceled order”
Cards Question:
- “Applying for a credit card”
- “Change card number”
- “HQ credit card”
Account Question:
- “Missing my monthly subscription”
- “My account is being denied”
- “I cannot sign into my cart. I cannot change my email.”
Refund Question:
- “Did I get a refund on my hearing aid?”
- “Initiate a refund”
- “Refund”
Employment Question:
- “Pay off bill”
- “I cannot get my paycheck!! I was an employee of the bowling green, ky location dust. Center.”
Staff Question:
- “Not fulfilling order rude agent no return call from supervisor”
- “Poor customer service”
- “Cust service”
Website/ Application Question:
- “Website not taking my payment”
Other Question:
- “Item ordered”
- “Sending bac items”
- “When will be Gems En Vogue be on”
Compare ShopHQ Customer Service To
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