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Contact ShopHQ Customer Service

How to Reach a Person at ShopHQ

Verified Contact Information

Toll-Free Number:

  • 1-800-676-5523
Call Now
Send Message

Customer Service:

  • 1-877-766-1416
    For Text
  • 1-888-468-0672

Legal:

  • 1-212-321-5002
    Copyright Infringement Inquiries

Customer Service:

shophqsupport@thearenagroup.net

Legal:

dmca@thearenagroup.net
DMCA Inquiries
privacy@thearenagroup.net
Privacy Inquiries

Media:

socialteam@shophq.com

ShopHQ Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular ShopHQ Phone Number
1 (800) 676-5523
Average Hold Time
Less than 1 minute
Average Calls duration
6 minutes
Most Popular ShopHQ Email Address
socialteam@shophq.com
ShopHQ Live Agent Availability
72% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact ShopHQ Customer Service?

Most Popular Number:

(800) 676-5523
Total calls: 741 Issues resolved: 36 Last call: Apr 21, 2026

ShopHQ, a well-known retail company, provides customer service assistance through its dedicated hotline at 1-800-676-5523. ShopHQ’s customer service team is available to assist you during the following hours: Monday – Friday from 8 AM to 9 PM CT and Saturday & Sunday from 9 AM to 5 PM CT. Whether you have questions about products, orders, returns, or any other inquiries, the ShopHQ customer service representatives are there to provide support and guidance. ShopHQ is committed to ensuring customer satisfaction and aims to address your concerns promptly and effectively.

To contact ShopHQ via their website, you can visit their official website and look for the “Help & FAQs'' option, which is typically under the “Contact Us” section at the bottom of the page. When you are on the page, you will find multiple FAQs, contact numbers, and mailing addresses, which you can use to communicate directly with a ShopHQ customer service representative.

On the page, you will come across a contact form that you need to fill out with your details, including your name and email address. You also have space to write a detailed message explaining your inquiry or concern. Submit your message or send your email, and the ShopHQ customer service team will review your inquiry and respond to you as soon as possible.

If you prefer to contact ShopHQ by email, you can reach their customer service team at shophqsupport@thearenagroup.net. By sending an email to this address, you can provide a thorough explanation of your inquiry or concern. While sending the email, make sure to include all relevant details to help ShopHQ’s customer service team understand and address your specific issue or question effectively. Once your email is received, the dedicated team at ShopHQ will review it and strive to provide a prompt and helpful response to assist you with your needs.

PissedConsumer Club

Contact Information

ShopHQ Website:

ShopHQ Help Center:

Corporate Office Address:

ShopHQ
6740 Shady Oak Road,
Eden Prairie, Minnesota 55344
United States

Summary of ShopHQ Customer Service Calls

843 TOTAL
CALLS
05:01 AVG CALL
DURATION
14% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Compare ShopHQ Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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