Contact ShopHQ Customer Service
How to Reach a Person at ShopHQ
Verified Contact Information
Toll-Free Number:
-
1-800-676-5523
Customer Service:
-
1-877-766-1416For Text
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1-888-468-0672
Legal:
-
1-212-321-5002Copyright Infringement Inquiries
Customer Service:
shophqsupport@thearenagroup.net
Legal:
dmca@thearenagroup.net
DMCA Inquiries
privacy@thearenagroup.net
Privacy Inquiries
Media:
ShopHQ Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ShopHQ Phone Number
1 (800) 676-5523
Average Hold Time
Less than 1 minute
Average Calls duration
6 minutes
Most Popular ShopHQ Email Address
socialteam@shophq.com
ShopHQ Live Agent Availability
72% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
ShopHQ Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ShopHQ Phone Number | 1 (800) 676-5523 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 6 minutes |
| Most Popular ShopHQ Email Address | socialteam@shophq.com |
| ShopHQ Live Agent Availability | 72% of callers successfully reach a real person |
| Issue Resolution Rate | Low (14% reported full resolution) |
| ShopHQ Customer Service Rating | 4.3 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 89% phone, 11% email |
| Common Reasons for Contact | Request for information, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to ShopHQ | First and last name, address or zip code or phone number |
Contact Information
ShopHQ Website:
ShopHQ Help Center:
Corporate Office Address:
ShopHQ
6740 Shady Oak Road,
Eden Prairie,
Minnesota
55344
United States
Summary of ShopHQ Customer Service Calls
843
TOTAL
CALLS
CALLS
05:01
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Compare ShopHQ Customer Service To
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ShopHQ